FAQ’s

How has the markets changed due to Covid-19 and what has been implemented?

We are requesting that all customers comply with the following when attending the markets:

*Shop & Go (that means do your shopping and go), Do Not eat or drink in the market area,  Maintain 1.5m Social Distancing, Use the Sanitiser that is provided, Practise good Hygiene and Stay home if sick. Masks are not compulsory but are encouraged

The Beaches Market has continued to trade since 20th March and ensured that all Federal, State and Local Government regulations was complied with. We have reduced the number of stalls that attend each week, Widened aisles and ensured that there is space between each stall.

We have a Covid Safe Plan in place and are committed to keeping Staff, Stallholders and Customers Safe.

Palm Beach Market resumed in August and also has reduced stall numbers.

Lane Cove Makers Market has not yet started trading again.

Customer’s FAQ – Also read T&C

When are your markets held?

The Beaches Market is currently held on Fridays 8am-12pm. It closes for approximately 2weeks over the Christmas & New Year period.

Palm Beach Market is on 4th Sunday of the Month 9am-3pm. However November & December dates may change.

Lane Cove Makers Market is currently CLOSED. It is usually held on 3rd Sunday of the month 9am-3pm. Closed in January.

More information can be found about each market by clicking the links.

Can I bring my dog to the market? The Beaches Market is located on a Sports Field Area so dogs must remain on leads at all times and are not allowed within the market area. We have a Dog Parking Area where they have shade & water available and will be monitored. This is not a dog sitting service. We ask that your dog is not left for more than an hour(they really do miss you). Disruptive, barking dogs will have their owners called to collect them.

Lane Cove Market & Palm Beach Market allow dogs on a leash.

Is were a lost and found department?

Yes, we have a First Aid and Information tent where all lost property can be handed in or collected. Where possible we try to return found items to owners that day. Valuable items are handed to police at end of market. Clothes are kept for 6 months then passed to charity.

Can I distribute leaflets at the market or at the market entrances?

Absolutely not! This causes littering and a fine may be levied by the Council ranger as a result.

Is the market cancelled in bad weather?

The market always trades, rain, hail or shine. In the rare circumstance of a ‘Severe weather warning’ being issued by the Bureau of Meteorology for the area where the market is to be held and trading would be dangerous, then it could be possible the market is called off.

STALL HOLDER FAQ’S

How do I become a stallholder and trade at the markets?

All prospective traders must first complete the on-line application form on the website at www.thebeachesmarket.com/booking.  Applications are not completed over the phone. Once the form is received it may take up to 2 weeks to be reviewed, which is usually completed on a Tuesday. Ensuring the form is filled in correctly (correct email, contact number) will assist with making the process faster.

More information in regards to trading at our markets can be found in the Terms & Conditions.

How is the decision made on  which stalls are accepted to trade?

Stalls are selected if we feel they suit the market, the product is not already being sold at the market or we already have enough of that kind of product.

How much does it cost to trade at the market?

Stall costs depends on the market and the products you’re selling. Pricing for all markets can be found by clicking HERE

How long does it take to get an answer once an application for a stall is made?

It can take anything up to 2 weeks but may be quicker.

Is the market cancelled in bad weather?

The market always trades, rain, hail or shine. Please make sure you bring weather proofing to protect your stock on bad weather days. In the rare circumstance of a ‘Severe weather warning’ being issued by the Bureau of Meteorology for the area where the market is to be held and trading would be dangerous, then it could be possible the market is called off.

Can I drive to my stall spot?

Usually yes (except Lane Cove Makers Market) just to unload. Vehicles are given a short time to unload and leave. Do not set up your stall with your vehicle still in the market area.

Where do I park my vehicle after unloading?

We have an area for the stallholder vehicles nearby (except Lane Cove Makers Market). Details of this as well as a location map is supplied to you with your acceptance email, please read it in entirety before turning up at the market. Stallholder vehicles must under no circumstances park anywhere but the designated stallholder parking area. This is to keep available as much parking as possible for customers hoping at the market. A charge of $25 may be added to you stall fee if a vehicle used by a stallholder or worker on a stall is parked anywhere but the designated stallholder parking area.

Where will my spot be in the market?

We do not provide a map or stall number for stallholders on positions before the market day.

What we do provide is an email with directions for where you are to , patiently, wait for a Market Manager who will direct you to your stall site when you arrive. We have found this to be the smoothest bump process as sometimes changes occur that are out of our control. We do try where possible to accommodate stall location requests, ie out of sun.

What is the cancellation policy for stallholders?

We appreciate 48 hours notice prior to the start of a market, or longer where possible. This allows us enough time to notify a replacement stall and provides them with time to get themselves organised. If we can find a replacement then we are more likely to provide you with a credit. Cancelling on the morning of a market means a credit is not due. Reasons for cancelling are considered in regards to credits.

Calling 0452 446 556 is advisable for cancellations within 12 hours of a market or on the morning of a market so we can move stalls around to fill any gaps or provide corners to other stalls.

What should I do if I can’t make it to the market on the day?

If you are ill, your vehicle brake down, slept in or have any other reason for not turning up on a day you have booked a place you must call one of the numbers on the website to inform us you will not be turning up.

Can I distribute leaflets at the market?

*** DUE TO COVID, IT IS SUGGESTED THAT LEAFLETS NOT BE HANDED OUT. Customers can take a photo of any information or visit your website/social media****    You sure can…If you have a stall space! Placing leaflets at your stall is a great way to provide your customers with information about your product. We have limited Promotional spaces available if you wish to just have leaflets. You can apply via our online application form.

We DO NOT allow leaflets to be handed out and NEVER PLACE ON CARS. The council considers this to be littering and can incur a large fine. The majority of leaflets distributed this way are dumped in the bin or dropped on the ground as people are not interested which means it is an unsuccessful and costly venture.

What time should I arrive at the market to set up?

Set -up times start from 6:30 -7am depending on which market. Once approved to attend you will receive an email with your approximate arrival time. Please allow enough travel time to get through traffic. All vehicles must be out of the market area half an hour before market opening time. Traders arriving late will have to walk their equipment in or be turned away while still incurring the stall cost.

What time can I bring my vehicle into the market area to pack down?

No vehicle may enter the market area until 10 minutes after the market closing time. Vehicles may only be brought into the market area once you have packed down your stall and are ready to load it.

What size are stall spaces?

At The Beaches Market and Palm Beach Market the stalls are 3×3 meters. A stall larger than this will be charged a full stall fee for each extra or part of extra stall space they occupy. Multiple stall spaces may not be available and need to be applied for.

Lane Cove Makers Market is 2.4 x 2.4m

I’ve sold out early can I leave?

No, we do not allow packing down of stalls until the end of the market day. If you have sold out early leave your stall in place and put up a signs saying something like “Sold out, see you next time”.

 Do I need insurance to trade at the market?

Yes, all stallholders should have Stallholder public liability insurance for at least $10 million to trade at our markets. If you do not have insurance we can provide cover to a limited number of traders for the day for an extra cost of $10 per market. There are many companies that offer Stallholder insurance so choose the one that is right for your needs.

We suggest you have Product Liability insurance for your product, it is not compulsory but is advisable if you are selling products that could potentially cause damage to a person or their property. For example food, drink, cosmetics, skincare, furniture, cleaning products or any equipment.

Does the market hire out tables or gazebos?

We like Stallholders to bring all of their own equipment with them including flooring, weatherproofing, weights and pegs. We do have a small number of gazebos, weights, tables and mats available for hire. Hire of equipment needs to be confirmed and organised 3 days before market to ensure it is available.

Is electricity available at the market?

Limited power is available at our markets. This must be arranged with your application as not all spaces have access to power. A charge will be added to your invoice depending on how much power you require. If you do not have a charge for power on your invoice then you may not have access to power on the day. Certain items may not be used at the market such as heating urns, pie warmers and bain-marie. They draw too much power for the generators that we use.